Multiple cleanings might be necessary to restore printing. Touching these parts can result in clogs, ink failure, and bad electrical connections. Product sold without warranty: The attention light might blink or stay solid, and the printer does not print. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Clean the electrical contacts If the ink cartridge or carriage contacts are dirty, the printer might display an ink cartridge error. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

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This could take up to 3 minutes, depending on your computer and connection speed. Would you like to view the product details page for the new product? The following video demonstrates how to replace a cartridge.

Thank you for your patience. Do not leave the ink cartridges outside of the printer for more than 30 minutes. To see if your product is still under warranty, go to the warranty check website http: Load plain white paper in the input tray.


HP Deskjet 1050, 2050, 3050 Printers – Ink Cartridge Errors

Please return to the product information page and verify the numbers provided or try again later. One or more of the values entered is not permitted.

This can ph in clogs, ink failure, and bad electrical connections. Touching these parts can result in clogs, ink failure, and bad electrical connections. Learn more about HP’s privacy policy.

This page requires Javascript. If the ‘ Incompatible Print Cartridge s ‘ or the ‘ Print Cartridge Problem ‘ error message still displays on the computer, proceed to the ‘Replace the cartridge’ step and replace the black and the tri-color cartridge.

Javascript is disabled in this browser. Removing the ink cartridge. Remove the ink cartridge.

HP Deskjet , , Printers – Ink Cartridge Errors | HP® Customer Support

Wait until the carriage is idle and silent before you continue. Operating System – Windows 7, Windows 8, Windows 8. Contact HP Support to schedule a repair or replacement. Select your operating system and versionChange 33060a operating system: Do not use platen cleaners or alcohol to clean the cartridge contacts. Service or replace your HP product if you completed all preceding steps.


Do not try to remove the copper electrical strip. This product was sold by a third party. See your browser’s documentation for specific instructions. Slide the black ink cartridge forward into the ho right slot, and then gently push on the upper part of the ink cartridge until it snaps into place. Europe, Middle East, Africa. Solution and Diagnostic Data Collection. Europe, Middle East, Africa.

HP Deskjet A e-All-in-One Printer – Ja – Driver Downloads | HP® Customer Support

Product sold by third party: The electrical contacts in the cartridge slots. The video shows the HP Deskjet HP Download 3060x Install Assistant.

This tool applies to Microsoft Windows PC’s only. We were unable to retrieve the list of drivers for your product. Asia Pacific and Oceania.